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800-335-GROW

A Family Owned Michigan Business Since 1954

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Customer Service

100% Satisfaction Guarantee

Provide your name, address and phone number at the time of purchase and we can help find your receipt on file. Privacy promise: we never sell, rent or share your information. 

Merchandise Returns

All Returns Must Be Accompanied by a Receipt.

Most items may be returned within 30 days.

  • Restocking fee of 20% may apply to:  Lifelike trees, patio furniture, grills, fountains & statuary.  Other items may apply.
  • No returns on special orders or clearance items.
  • No returns or price adjustments on Christmas items after Dec. 10.

Plant Warranty

  • Outdoor Trees & Shrubs: 1 year
  • Perennials & Roses: Oct. 31 of year purchased
  • Other Live Plants: Within 30 days
  • One-time store credit issued for plants returned within warranty period.
  • Plant warranty does not imply plant replacement; credit is for amount paid.

Garden Club Member Warranty

  • Perennials & Roses: One Year
  • Trees & Shrubs: Two Years

Refund Policy

Customer agrees to provide full name, address and phone number for any refunds or credits. Photo ID may be required.

  • Refunds will be issued by the method paid for all products returned within 30 days in saleable condition.
  • Store credit will be issued for items returned within 30 days in:  unsaleable condition, items paid by check, or items with a gift receipt. 

Check Policy

To our valued customers: Your check used for payment must be Michigan check written for the amount of the transaction. Must include valid address and phone number on the check. You may be asked to provide your photo ID. 

$200 limit. English Gardens reserves the right to decline a check at any time.

Contact Information

Contact one of our retail stores by calling 1-800-335-GROW for the location nearest you. Or e-mail us at info@englishgardens.com.

English Gardens has locations in Metro Detroit and Ann Arbor. Click on the links below for location information, such as address, phone number and store hours. 

Ann Arbor Eastpointe
Clinton Township Royal Oak
Dearborn Heights                 West Bloomfield